Support

Answers to the questions lifters ask most. For anything else, email hello@workset.cc.

Free period and plans

How does the free period count?

Workset is free, with every feature, until you have finished 6 workouts and 14 days have passed since the day you finished your first one, whichever comes later. A workout counts once it is finished with at least one logged set. Imported workouts don't count. The Today tab shows how many free workouts you have used, then the last free day once all 6 are used.

What happens when it ends?

Starting a new workout opens the plans: Yearly $49.99 with a 7-day free trial, Monthly $9.99, or Lifetime $89.99 once (US prices). A workout already in progress can still be finished. Without a plan, your history, charts, exercise pages, Settings and export stay open.

How do I restore a purchase?

Make sure your iPhone is signed in to the Apple Account you bought with, then tap Settings → Plan → Restore purchases, or Restore on the plans screen.

How do I cancel a subscription or the free trial?

On your iPhone, open Settings → your name → Subscriptions → Workset. Cancel at least 24 hours before the trial or the current period ends to avoid the next charge; you keep access until then. Deleting the app does not cancel a subscription. Lifetime is a one-time purchase, so there is nothing to cancel.

How do I get a refund?

Apple handles billing and refunds. Request one at reportaproblem.apple.com.

Training

How do I change my program, days or equipment?

Settings → Training → Program lists the programs that fit your days and equipment. The Days and Equipment rows change those; if your current program can't run the new choice, you pick one that can. A new program starts at its first day, and your working weights and history carry over. With a workout in progress, the change starts with your next workout. There is no button to restart the same program from day one.

How do I switch between lb and kg?

Settings → Training → Units. What you have logged stays as logged. New suggestions snap to the nearest weight your equipment can load in the new unit.

How does the rest timer work?

After you log a set, a rest timer runs in the row above Log: −15 and +15 change it, Skip ends it. There is no rest after the last set of an exercise. The timer keeps running if you leave the app or lock your phone, and it shows a countdown on your Lock Screen as a Live Activity; tap it to go back to your next set.

To get an alert when rest is up while the app is closed, allow notifications when Workset offers them, or turn them on in your iPhone's Settings → Notifications → Workset. A Focus mode can hold the alert. If the Lock Screen countdown doesn't appear, check Settings → Workset → Live Activities on your iPhone.

Can I bring my history from another app?

Yes, from a Hevy, Strong or Workset CSV export. Choose Import from Hevy or Strong during setup, or later tap Settings → Your data → Import workout history. You review the matched lifts before anything is saved. Imported workouts show in your history and set your working weights. To undo an import, tap Settings → Your data → Remove imported history.

Your data

How do I export my history?

Settings → Your data → Export workout history makes CSV files of every set and opens the share sheet, so you can save them to Files or send them anywhere. Export works with or without a plan.

I'm moving to a new iPhone. How do I bring my data?

Workset has no account or cloud sync, so your data moves with your phone, not with a login. Restoring the new iPhone from a backup of the old one, or transferring directly from the old iPhone, brings Workset's data with it.

If you set up the new iPhone fresh, export your history on the old one first (Settings → Your data → Export workout history), then import the sets file (the one named workset-sets) on the new one (Settings → Your data → Import workout history). Your workouts come across, and your starting weights are recalculated from the sets you logged. The state file is not imported, and your program, settings and body weight entries do not come across, so set those up again. Then tap Settings → Plan → Restore purchases.

How do I delete my data?

Everything Workset stores is on your iPhone. Deleting the app deletes it, and that can't be undone, so export first if you want to keep your history. Copies in your iPhone backups follow your iOS backup settings. See the Privacy Policy for the limited data that leaves your phone.

Contact

Email hello@workset.cc, or tap Settings → About → Email us, which adds your app version, iOS version and iPhone model to the draft. Tell us what you were doing and what happened instead; a screenshot helps. We can't see your workouts, so if your question is about a suggested weight, include the numbers you logged.